frequently asked questions
How to enter your registration code into iSilo™ for Pocket PC
When you purchase a license for iSilo™ for Pocket PC,
you receive a registration code that you enter into iSilo™
so that it becomes registered. The instructions below provide step-by-step
instructions on entering your registration code into
iSilo™ for Pocket PC. These instructions assume that you
have already installed iSilo™ for Pocket PC to your
Pocket PC device.
Note that the images shown here may differ
from your particular setup depending on the version of iSilo™
you have installed, the version of Pocket PC running on your device,
and third party software that you may have installed, but the instructions
are pretty much the same.
If you had any difficulties in entering your registration code,
read further for suggestions.
- From the Pocket PC Today screen, tap Start in the upper left
to get the Start menu.
- In the Start menu, tap Programs to get to the Programs
- In the Program screen, tap the icon for iSilo™
to start it.
- iSilo™ starts in its document list view.
The document list view shows the documents you have installed on your
device. This means that the documents listed in the image below will
likely differ from the documents you have installed on your device.
- In the Tools menu, tap About iSilo....
- In the About iSilo™ dialog, tap the button towards
the bottom labeled UNREGISTERED.
- The Register iSilo™ dialog is where
you enter the registration code that you received after purchasing
your license for iSilo™ for Pocket PC.
Enter your registration code into the field.
- After entering your registration code and verifying that you
have entered it corerctly, tap OK in the upper right.
Note that the registration code shown in the image is not a valid
registration code. So make sure that you enter the unique
registration code that you received.
If you get a message informing you that you entered an
invalid registration code, see the
troubleshooting section below.
- When you return to the About iSilo™ dialog, the
label of the button changes from showing UNREGISTERED
to showing your serial number.
- Congratulations on successfully completing the registration.
- Try using the onscreen keyboard:
If you are having difficulty entering the registration code,
you may want to try using the onscreen keyboard. To get the
onscreen keyboard, tap the keyboard icon in the lower right.
- Make sure you enter all 16 characters:
The dashes are optional and are to help with readability by separating
the registration code into four small groups of four characters each.
The characters may be either letters or digits and letters can be entered
in either lowercase or uppercase.
- You may be entering one or more characters incorrectly:
You may be entering one or more characters incorrectly because you might
be seeing one or more of the characters incorrectly. If you received
your registration code via email and your email program supports different
font sizes, try increasing the font size or try a different font.
- Incorrect version: Make sure that you have installed the
version for which you are licensed. For example, if you are a licensed
user of iSilo™ for Pocket PC version 3.x, your
registration code will not work with iSilo™ for Pocket PC
version 4.x and vice versa. To determine the version you have installed,
go to the Tools menu and tap About iSilo. In the image
below, the version shows as 4.35, so you would need a license
for iSilo™ for Pocket PC version 4.x for that version.
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